Fast paced Chrysler dealership is seeking a qualified Customer Service Associate. This position is responsible for preparing records, accepting payment in forms of cash/credit card/checks or outside funding. Also submitting claims to outside sources and distributors and following up on payment as needed.

Responsibilities

• Process claims on a timely basis for each advisor or manager.
• Efficiently and effectively coordinate with advisors to ensure proper payments.
• Communicates issues and train others regarding compliance with dealership requirements.
• Ensure repair order document storage complies with established corporate, legal and manufacturer s retention requirements.
• Responsible for working schedules.
• Perform other duties as assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Ability to multi-task and work in a fast-paced atmosphere
• Must possess strong attention to detail
• Working knowledge of computers (MS Word, Excel, etc.).
• Ability to read and comprehend instructions and information
• Excellent communication skills
• Prior dealership experience is a plus
• Professional personal appearance
• All applicants must be authorized to work in the United States, be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Associated topics: cajero, client, counter, customer experience representative, retail sales, retail sales associate, retail sales consultant, sales, service associate, store associate