Fast paced Chrysler dealership is seeking a qualified Customer Service Associate. This position is responsible for preparing records, accepting payment in forms of cash/credit card/checks or outside funding. Also submitting claims to outside sources and distributors and following up on payment as needed.
Process claims on a timely basis for each advisor or manager.
Efficiently and effectively coordinate with advisors to ensure proper payments.
Communicates issues and train others regarding compliance with dealership requirements.
Ensure repair order document storage complies with established corporate, legal and manufacturer s retention requirements.
Responsible for working schedules.
Perform other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Ability to multi-task and work in a fast-paced atmosphere
Must possess strong attention to detail
Working knowledge of computers (MS Word, Excel, etc.).
Ability to read and comprehend instructions and information
Excellent communication skills
Prior dealership experience is a plus
Professional personal appearance
All applicants must be authorized to work in the United States, be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.